Mubadala Health Dubai, part of the M42 group, has been successfully accredited by the Joint Commission International (JCI) and now proudly displays the coveted Gold Seal of Approval. This significant achievement marks a milestone for Mubadala Health Dubai as it attains its inaugural JCI accreditation in an impressive timeframe of less than 18 months since the upscale Jumeirah-based facility opened its doors in October 2022.
JCI accreditation, a top recognition for healthcare facilities, emphasizes Mubadala Health Dubai’s commitment to delivering high-quality care and maintaining strict patient safety standards. The facility underwent a comprehensive five-day survey in January, covering all aspects of its operations. The accreditation underscores its unwavering commitment to prioritizing patient-centric care, and sets a benchmark for swift achievement within the healthcare sector, reflecting M42’s relentless pursuit of excellence in delivering high-quality health and medical services.
Leveraging advanced health solutions from M42, Mubadala Health Dubai provides state-of-the-art, high-quality, and effective surgical and non-surgical medical services to its patients. Specializing in day surgery and diagnostics across 30 different areas and age groups, patient safety and care take precedence at the facility.
Safeya Al Maqtari, Acting Chief Executive Officer at Mubadala Health Dubai, said: “This is a huge achievement serving as a testament to the entire team’s dedication to consistently providing the highest international standards of care to every patient who walks through our doors. This exceptional outcome is truly one of a kind and our entire team is very proud of this accomplishment. This accreditation reaffirms Mubadala Health Dubai’s unwavering commitment to the communities we serve, ensuring comprehensive care delivered by expert hands in state-of-the-art facilities.”
The 14-chapter survey examines critical areas, including patient care assessment, patient and family rights, quality and patient safety, facility management and infection control, in addition to anesthesia and surgical care. The recognition received from the JCI surveyor highlighted Mubadala Health Dubai’s rigorous processes, particularly in surgical safety. Its multidisciplinary teams adhere to global standards for patient safety, implementing numerous practices and protocols to ensure optimal surgical outcomes and patient safety.
To sustain and build upon these achievements, Mubadala Health Dubai is committed to ongoing improvement. The facility aligns with regulatory bodies, notably the Dubai Health Authority (DHA), ensuring compliance with their guidelines through regular inspections and updates. Mubadala Health Dubai is committed to not only maintaining the high standards of JCI accreditation but also improving upon them. Regular accreditation surveys will be conducted every three years to ensure ongoing compliance.
Monthly and quarterly monitoring of key performance indicators (KPIs), both clinical and operational, ensures the facility maintains high standards and best practices. Its steadfast commitment to fostering staff engagement, continuous education, and adherence to stringent global standards firmly establishes it as a premier healthcare provider in the region.
